For ordering from a reseller
Check reseller’s terms.For ordering directly from CompuLab
- Payment before shipment
- Products are shipped from Israel with an international courier
- Shipping fee reflects courier price and varies by country
- Price does not include import duties and VAT. This may be charged by the courier
Warranty
CompuLab guarantees products against defects in workmanship and material for a period of 24 months from the date of shipment.Your sole remedy and CompuLab’s sole liability shall be for CompuLab, at its sole discretion, to either repair or replace the defective product at no charge.
- This warranty is void if the product has been altered or damaged by accident, misuse or abuse.
- Warranty includes the hard disk, SSD and SD-card.
RMA (Return Merchandise Authorization)
If purchased from a reseller
Contact the reseller for repair or replacement.If purchased directly from CompuLab or from Amazon
In case of HW failure of Trim-Slice under warranty, please email rma@trimslice.comIn your email specify the following (copy and paste)
Trim-Slice serial number:
Name:
Address:
Problem description: